Terms and Conditions

Last update: 01/04/2026

This website is operated by Iuliana LEURENT, hereinafter referred to as the „Provider”. By accessing and using this website, as well as by purchasing services, you agree to the terms presented in this document.

The provider offers coaching and personal development services, including one-to-one (1:1) sessions, subscription-based programmes, and online or offline courses. These services are exclusively for educational and personal development purposes. Concepts and tools inspired by fields such as relationship neuroscience may be used within these services, but only for educational purposes. The services provided do not constitute medical, psychological, or psychotherapeutic services and do not replace professional consultation.

The services are intended for individuals aged 18 and over, or with guardian consent. Sessions take place online (e.g. via platforms like Zoom) or in person, and the client is responsible for punctuality, with no potential delays leading to an extension of the session. Subscriptions have a limited validity period (e.g. 90 days), and unused sessions do not carry over, unless expressly stated otherwise. In the case of courses, access is granted upon payment confirmation, and the materials are intended solely for personal use, with redistribution or reproduction prohibited without the Provider's consent.

Payment for services can be made online or via bank transfer, with prices quoted in [RON/EUR]. Invoices will be issued in accordance with current legislation. Rescheduling of appointments can be done with a minimum of [48 hours'] notice; otherwise, the appointment will be considered completed. Subscriptions and courses are non-refundable, except in situations provided for by law. In the case of digital products, the client agrees to immediate commencement of supply and waives their right of withdrawal under applicable legislation.

The results obtained depend on each client's involvement, with the Provider unable to guarantee specific outcomes. All materials provided are protected by intellectual property rights and cannot be copied or distributed without consent. Information discussed during sessions is treated confidentially, in compliance with legal obligations.

Regarding data protection, Iuliana LEURENT, at the email address eualeg@kumeratherapy.com, acts as a personal data controller. Data such as first name, surname, email address, phone number, billing details, as well as information voluntarily provided during sessions may be collected. This data is used for providing coaching services, communicating with clients, managing appointments, billing, and, only with the user's consent, for transmitting information and offers.

During sessions, clients may provide personal information, which is treated with strict confidentiality and is not used for any other purpose. Data processing is based on contract execution, user consent, and legal obligations. Data is retained for the duration of our collaboration and subsequently in accordance with applicable legal obligations.

Users have rights under data protection legislation, including the right to access, rectification, erasure, restriction, portability, and objection, with requests being sent to the email address provided. The provider implements technical and organisational measures to protect data, which may be shared, when necessary, with payment processors, scheduling platforms, or IT and marketing services. Some data may be processed outside the European Union, in compliance with legal safeguards.

The site uses cookies, which are small files stored on the user's device, necessary for the correct functioning of the site, traffic analysis, and optimisation of the user experience. Necessary, analytical (e.g. Google Analytics), and marketing (e.g. Meta/Facebook) cookies may be used, with their use only occurring with the user's consent expressed through the cookie banner. Cookies can be managed from the browser settings or from the options available on the site and can have session or persistent duration.

For any questions regarding this document or data processing, you can contact us at [email]. The provider reserves the right to modify this document periodically, without prior notice.

The services offered are coaching and personal development. They do not constitute psychological counselling and do not replace the intervention of an authorised specialist.

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